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Devlin the Desk

Are you tired of sharing a desk with your boss? Are you sick of twisting your back into a pretzel in order to do your work? Are you finished with living in fear that someone may spill coffee all over your laptop?

“Ouuuhh, my sciatica!”

Well, I know I was! For over 9 months I sacrificed my heart, soul, and back health to the Justamere Cafe and Bistro while I worked without a desk of my own… but everything changed yesterday! Enough was enough, and Eileen splurged on the most beautiful second hand desk from a woman on the internet!

So I write to you now, from behind dark mahogany that is scratched with the names of old lovers, to tell the tale of how I came to have my very own desk at the Justamere Cafe!

Now don’t mistake my comment earlier about the desk being second hand as any form of disdain, I was honestly very excited about getting a desk, and even more grateful to have it! I had been looking for quite some time, and finally found the perfect desk on Antigonish Buy & Sell two days ago… so yesterday we sealed the deal and Eileen and I were off to pick up my new baby… I shall call her Devlin!

In preparation for our big adventure, Eileen and I made sure to refuel on matching Cordon Bleu’s and Caesar salad for lunch! Nothing says “New Desk Excitement” like a solid inch of ham!

Chicken Cordon Bleu

Refuelled and refreshed with lunch in our bellies and Justamere Cafe’s Ice Coffees in tow, we set out towards North Grant where Janice (the seller) and Devlin (the desk) were waiting patiently for our arrival!

Filled with Bleu and lots to do!

So, as you can see I was pretty excited…I had never had my own desk before – I was feeling like a big girl with a big girl job- I wasn’t wearing my horse dress today, no sir, I was wearing pantyhose, I had taken a few important phone calls that morning and now I was getting my OWN DESK!

There she is! Safely in the back of the truck – ready to come to her new home! (Thanks for driving Eileen!)

We made it back to the restaurant in one piece, well mostly… Devlin lost a little chunk on the way out of the truck, but she’s still beautiful! The middle drawer may sag, the top drawer may not always want to open, there’s is a pretty jagged piece that protrudes that I’m quite sure will ruin many future pairs of panty hose, and the left front leg is quite weak… but she’s perfect all the same… (I literally just cut my arm on a jagged corner…)

You know what my favourite thing about my new desk is though?… besides my new constant fear of splinters and a possible mold issues?…. it’s the handy dandy cutting board it came with – perfect for mid-afternoon snacking!

And that my friends is the story of how Devlin the Desk and I found each other

The End!

…..

… Now of course there is much more that I could (and maybe should) be writing on rather than my brand new, used desk… I could elaborate on Carrie’s iced coffee’s, or talk about exciting changes at the Justamere, or even profile one of the two new waitstaff we’ve hired… but I don’t really want to today. This may have appeared to be just a blog about my new desk, but it’s more important than that… it’s actually a blog about what my new desk means to me.

My desk didn’t cost $100, it didn’t even cost $50 – and it probably won’t even make it two months, but that’s not the point. The point is that it’s mine, and Eileen and the Justamere Cafe got it just for me. It’s a symbol of respect and appreciation because after all, important people who have important and valuable things to do sit behind desks, and now I sit behind one too.

While sometimes I write about the food, and sometimes I write about the staff…today I wanted to write a little bit about the owner. Above and beyond Eileen’s usual efforts to make myself and all her staff feel appreciated everyday, yesterday she bought me a desk. I love my job, and I’ve yet to find a better boss. We should all be so lucky to be employed by such a person; a lady who would buy you the stinkiest, oldest desk imaginable just because you loved it, a friend who would borrow a truck just to help you lug it back, and a boss who would push her own desk back into the corner to make room for yours.

August 5, 2013/by Jillian

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The Stigma of the Hotel Restaurant

If you were bored… and I mean really bored (like, maybe I should clean out the cat litter on this hot day, bored…), and were to Google “Hotel Restaurant Stereotypes” you would find a slew of articles and reviews on café’s, diners, and bars that fall under the disappointing headline of “sadly living up to the stereotypes”. But why is it that hotel restaurants get this bad reputation? It seems to me that somewhere along the lines, maybe 3000 years ago, maybe earlier, some hotel had a really terrible restaurant attached to it and henceforth the rest of us hotel restaurants are forced to carry the burden of that bad experience.

Hillside Hotel… circa 3000 years ago.

But I say Nay! Nay!, no more – I am starting a revolt against the stereotype and I’m starting it with the Justamere Café and Bistro! We are proud to be attached to the Claymore Inn and Suites, and refuse to fall victim to any stereotypes associated with our location. Just like we shouldn’t judge people by their appearance, or books by their covers, we also shouldn’t judge restaurants by their proximity to hotels… and I’ll tell you why…

1. Team work: In any “normal” restaurant what you see is what you get. However, in a restaurant attached to a hotel there is so much more going on behind the scenes. Not only do we have a wonderful staff in the dining room and kitchen, there is also a supportive and hardworking staff attached to us through the Claymore Inn and Suites. Behind our kitchen doors there is a network of people working together to not only make sure that you have a fantastic experience inside the restaurant, but that you also have a wonderful experience inside the hotel. The bathrooms and hallways and meeting rooms are always kept up with, and the front desk can help you with anything you need. The Justamere is really only the tip of the hospitality iceberg when it comes to dining with us!

Hospitality Iceberg

2. The Pool and Hot Tub: Yeah that’s right, our restaurant is attached to a pool… You eat too many fries, or you regret that second Panko Breaded Fish Burger then just take a trip for a dip and head down the hall to the pool… but just remember to wait 30 minutes. The Justamere Cafe is not responsible for any cramping that occurs while swimming.

3. Greater Customer Feedback: Not only can the Justamere Cafe and Bistro hear feedback from their own webpage, Facebook or Tripadvisor… we also get to hear feed back from the hotel and their own affiliated sites. We are constantly checking reviews and comments on both our webpages and the Claymore’s… the more feedback we have, the better we can make your experience!

4. Diverse Guests: One of my favourite things about being attached to the Claymore Inn and Suites is the diverse clientele that we get coming in from the hotel every day! We see everything from church choir groups to motor cycle groups decked in leather. No day is ever boring, and if you come to eat with us you could be dining with people from all over the world! We always love to ask our diners where they’re coming from and what brought them all the way from Europe, the States, or even just New Glasgow to dine with us or to stay at the hotel.

5. Word of mouth: It took me quite a while to think of this one, but it more or less encompasses all of the previous points. If someone has a positive experience in our restaurant, or inside the Claymore Inn, then word spreads and a reputation is born. Our reputation is contingent on the hotel, and the hotel’s is partially contingent on us. Together we support each other. When guests are pleased they return, when locals are pleased they send new guests. Being a hotel restaurant isn’t a negative at all, contrary to what the internet tells me… it’s a wonderful thing.

Even Judy gets it!

Like I said, the Justamere is only the tip of the hospitality iceberg (should I include another picture of the iceberg, or do you think we all get it?)… and the iceberg can’t stay afloat without a strong and solid base. Don’t get me wrong, the Justamere is independent and self sufficient, but we wouldn’t be as strong or as stable as we are without the hotel. We wouldn’t have as much customer feedback which makes it easier for us to serve you, and we wouldn’t have the feeling of community and support that exists throughout the whole hotel between our employees and theirs… oh yeah, and we wouldn’t have that sweet hot tub.

July 8, 2013/by Jillian

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Breaking up is Hard to do… The Chelsey Edition :(

** For full affect read this post with Sarah McLaughlin’s “I Will Remember You” playing in the background**

Yesterday was a sad day at the Justamere Cafe and Bistro… we all had to say goodbye to Chelsey Pellerin before she begins her great adventure out west! Now typically in the restaurant industry there is a high turn around with staff, so cooks and servers come and go without the chance to ever really get to know them. This wasn’t the case with Chelsey though, she put up with us for a really long time… and we’re so thankful she did!

So yesterday after we all said our good byes and Carrie stopped crying <3, I pulled Chelsey into my office for a farewell interview. I figured since our staff have all been lucky enough to get to know Ms. Pellerin, then you fine folks should get one last chance to learn about the lady we love as well!

What will you miss most about working at the Justamere Cafe and Bistro?
Without even a seconds thought, Chelsey said “Carrie!… wait I shouldn’t say that, I’ll miss everyone,… but mostly Carrie”

What did you learn while you were working at the Justamere?
“I learned about stress management…. and how much I hate maple syrup”
(FYI: Maple syrup is a devils liquid… created for the sole purpose of slowing servers down..)

What were your favourite days here?
“My favourite days were always the mornings and afternoons following grad weekend, or highland games – when the town clears out and you can catch your breath”

What was your favourite thing to do after work?
“Go home, take my shoes off and pour myself a big bowl of wine”
(FYI: The Justamere cafe and Bistro lmtd. takes no responsibility for any drinking problems that Chelsey may or may not have developed while working in our establishment… the girl just works hard and needs to relax with an oversized vessel of wine)

Funniest moment at the Justamere?
“Pita chip story”
(This one’s a little difficult to explain, and you may have to ask Chelsey to tell the story herself… but lets just say it involves a handsome man, Chelsey, and a dropped pita chip that was picked up at the right moment and from the perfect angle… )

What you’ll miss most about Antigonish?
Almost as immediately as she answered the first questions, Chelsey answered “The water!” and then followed with a laugh “Yeahhhh not my family…, the water…”

What food will you miss most off the Justamere menu?
“The Chipotle Burger”

Oh snap, Girl, how you stay so skinny??

Have you ever stolen a pen from work?
“I have a biiigggg pile of pens at home that are definitely not mine… they could fill a bucket.”
(FYI: Chelsey will not receive her last pay cheque due to this… while we appreciate her honesty, this is quite unfortunate for her…)

Just look at those beady, pen stealing eyes

If you could change one thing about your time here, what would it be?
“I wish I had another arm…”
(If Chelsey had 3 arms I highly doubt she would spend her time waitressing, she would likely be travelling the rails with the circus… and who’s to say that that other arm would even come out of a useful place?? It may be a total waste of an arm… If it was my 3rd arm I would likely use it to eat faster and more efficiently, but sure Chelsey, if you want to use it to be a better server you go right ahead…. pfftt)

Biggest pet peeve here while working here?
“In the summer when you’re sweating bullets and someone asks if you could turn down the a/c because “it’s freezing in here” and we have to smile and say sure….”

And finally, I asked Chelsey, Are you scared to move out west?
Now, a little bit faster than she said she’d miss Carrie and a lot faster than she said she’d miss syrup, she said “Yes, I’m terrified”.

Now this moment seems a little sad, I know (especially if you put on “I will remember you” like I told you to!), but it’s really not… It’s not at all actually. Because like I said earlier, I’ve gotten to know Chelsey quite well over the last few years, and I know something she doesn’t know. I know that she’s one of the hardest working and most intelligent women I’ve ever met. I know, and so does everyone else who has had the pleasure to work with her here, that she’s going to be just fine. And if, by some strange chance she misses Carrie too much, or her momma, or the water… or she just plain hates it out there, then she’ll always have a job back here.

July 4, 2013/1 Comment/by Jillian